Privacy policy
General
The countries of Coca-Cola NWEN are proud of its on-going commitment to responsibly manage and treat with the utmost respect and confidentiality all personal information collected during the course of its dealings with its customers. It values its customers trust in providing such personal information and limits the collection and use to maintain a superior level of service to its customers. This Privacy Statement applies to all personal information collected by Coca-Cola in dealing with its customers on its website. Coca-Cola wants to ensure that its customers are aware of its commitment to the fair processing of personal information, such information being information about a person that can be used to identify that person.
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Personal Data
Coca-Cola will not collect any personally-identifiable information about you (e.g. your name, address, date of birth, telephone number or email address ("personal data") through our websites unless you have provided it to us voluntarily by ticking the "opt-in" button before you register with the www.coca-cola.co.uk website. If you do not want your personal data collected, please do not submit it to us. Coca Cola will not use any personally-identifiable information about you which is obtained through our website, for direct marketing and advertising purposes unless you have indicated your agreement to this use by ticking that you "opt-in" and consent to receiving marketing and advertising updates from us when you register with the www.coca-cola.co.uk website. Coca-Cola will only collect and use your personal data in strict compliance with countries of NWEN data protection laws.
Coca-Cola takes the protection of data seriously. Our database is hosted in the USA and we implement similar safeguards as required by European standards.
When you do provide us with personal data, we may use that information in the following ways, unless stated otherwise:
- We may store and process that information to better understand your needs and how we can improve our products and services.
- We (or a fulfilment house or other third party on our behalf in connection with a promotion) may use that information to contact you.
- And/or we may provide other third parties with summary - but not individual - information about visitors to or users of our sites.
- Where you are a winner in a promotion or competition available at www.coca-cola.co.uk we may provide a list of the names of winners and their country of residence on request. We will not provide your name in this way without your express consent. You can consent to this by ticking the opt-in box when you first register at www.coca-cola.co.uk and thus accept the terms of this privacy statement.
- Utilising the Facebook Connect and log in buttons on the Coke Zone site to either register or log in will share data using Facebook API. Coke Zone will try to access the following fields from your Facebook profile: Facebook User ID, First Name, Email, Date of Birth, Gender, Hometown and Current city. In case your privacy settings do not allow us to access this information, you will be able to provide it on a separate form. You do not need to modify your Facebook privacy settings to use this feature. These fields will be saved on Coke Zone's system and will not be shared with any third party. Once retrieved, Coke Zone will neither access this information again nor attempt to keep it in sync and Coke Zone will not accept any information sent by Facebook. You will have to make any change to your private information separately on Facebook and Coke Zone (via updates on the 'My Account' section). If we have retrieved the data via Facebook, Coke Zone relies on the data you have provided to Facebook and by agreeing to the terms and conditions you confirm that this data is accurate. Facebook operates it's own set of terms and conditions and privacy policy which are separate to the ones presented above.On completion of registration on Coke Zone using Facebook Connect a generic Coke Zone registration message will be posted to your profile. Your friends will be able to see this message.
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Children
Parents should be aware that Coca-Cola's Privacy Statement will govern our use of personal data, but that information which is voluntarily given by children - or others - in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited mail. Coca-Cola encourages all parents to instruct their children in the safe and responsible use of their personal data while using the Internet. Coca-Cola requires the prior consent of a parent or guardian of a child who registers with its website. Where Coca-Cola is notified by a parent that they have not given consent to their child's use of 'Coca-Cola' it will ensure that the child's account is immediately terminated and all information and data provided by this child will be immediately deleted
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Additional Information Collected Automatically
In some cases, we may automatically (i.e. not via registration) collect technical information when you connect to our site that is not personally-identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using and the domain name of the website from which you linked to our site.
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Info Placed Automatically on Your PC - Cookies
When you view one of our websites, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. For example, Cookies allow us to tailor a website to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. We will not store information on your computer without your consent. You can consent to this by ticking the opt-in box when you register at www.coca-cola.co.uk
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Access To Personal Information
Customers may request details of their personal information by sending a signed written request together with a copy of their passport or driving licence to our customer service department at:
Address: Coca-Cola
Customers may contact Coca-Cola in relation to any queries they might have on this Privacy Statement on:
Coca-Cola Great Britain
1 Queen Caroline Street
Hammersmith
London
W6 9HQ
Telephone: +44(0)20 8237 3000 (Monday - Friday 09:00 - 17:00)
Lines are open Monday to Friday, 9am-5pm
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